Fast UK and Worldwide Delivery
Delivery charges | |
|---|---|
| UK orders | FREE |
| Europe delivery | £5.95 |
| Rest of the world delivery | £7.95 |
Free UK deliveries
For the time being, all of our UK orders will be delivered free of charge via Royal Mail. The Royal Mail is following all the necessary precautions to deliver parcels safely and hygienically, including minimising contact at your doorstep. You can read more about how they’re delivering during the Covid-19 outbreak here.
As usual, all of our deliveries are fully insured, and we aim to despatch your items on the day we receive your order. Multiple items might be sent separately, at no extra cost to you. If for any reason you might need to wait for your chosen items, we’ll contact you directly.
Free and extended UK returns
We hope you love your order, but if for any reason you want to return it, we offer no-hassle refunds or exchanges free of charge. At the moment we also offer an extended returns period, which means you can send back any items once it’s safe – and advisable – to do so.
If you’d like to send back anything you’ve ordered, please return the items in the same condition in the original packaging and with the despatch note. A free Royal Mail postal label is included in every parcel, and we recommend you ask the Post Office for proof of posting, free of charge.
Quality guarantee
When you take good care of your David Nieper clothes, they should reward you with years of comfort and elegance. If ever the quality of an item isn’t quite what you’d expect from us, please let us know by email or phone, as we may refund or replace it for you. It’s all part of our Quality Guarantee.
We are always on hand to answer any questions about your order. Call on 01773 83 6000 or email customer.services@davidnieper.co.uk
