Fast UK and Worldwide Delivery
Delivery charges | |
|---|---|
| UK orders | £4.95 |
| Europe delivery | £9.95 |
| Rest of the world delivery | £14.95 |
Fast delivery
The last day for Christmas orders will be Tuesday 19th December. Orders placed by then will be sent out on Wednesday 20th December via Royal Mail 24 hour tracked service. This applies to in-stock items only and not made-for-you garments. The last postage date for gift vouchers will be Monday 18th December, these will be sent via first class post,
If your chosen items are not available to be sent to you immediately, our skilled team will get to work making them for you and we will contact you to let you know when they will be ready. These items may not be delivered before Christmas but we will endeavor to make and deliver any orders placed before December 4th.
If you have ordered more than one item, we may send them to you separately, at no extra cost to you. If you have any questions regarding our Christmas delivery please contact our customer service team who will be happy to assist
Free UK returns
We hope you love your order, but if for any reason you want to return it, we offer a no-hassle refund or exchange, free of charge. Please return your items within 30 days in the same condition with the original packaging and the despatch note. A free Royal Mail postal label is included in every parcel, and we recommend you ask the Post Office for proof of posting, free of charge.
Quality guarantee
We want you to be delighted with your purchase and enjoy the exceptional standard of our clothing. If ever the quality of an item isn’t quite what you’d expect, please get in touch and let us know. We may be able to refund or replace it for you, even after our standard 30-day return period.
We are always on hand to answer any questions about your order. Call on 01773 83 6000 or email customer.services@davidnieper.co.uk
